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By the time David Biddlecombe started his company, Dave B Painting in northwest Louisiana in 2015, he’d already battled his own addiction issues and been clean for nearly 10 years. As a former addict, he has a deeper understanding for the needs of those battling substance abuse, and he’s gained a keen…

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Earlier this year, PDCA hosted ‘Estimating Month’ and launched a series of free 15-minute podcasts and videos related to the subject. The companion videos are available exclusively to PDCA members. According to Chris Shank, education director for PDCA, education podcasts offer the opportunity for educators to share some of their hard-earned wisdom…

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According to Australian messaging technology company, M2 On Hold, global click-to-call revenue is expected to reach $13.7 billion by 2020. Read that again. That’s $13.7 billion with a B. No matter how you slice it, that’s a LOT of dollars coming in from ‘unknown caller.’ If you’re not in the know about click-to-call,…

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In late 2017, Sherwin-Williams launched a new online ordering program for professional customers. The e-commerce platform is accessible online through Sherwin-Williams PRO accounts or through the PRO app on iPhone and Android, and allows pros to order paint and supplies from their local store via their phone, tablet or computer at any…

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Most pros realize that warranties are a great way to demonstrate confidence in their service and differentiate them from competitors. But did you know that warranties can also lead to more future sales? After all, when you’re doing a warranty follow-up, you’re calling on one of your best prospects: a previous customer….

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In our Dec 2017/Jan 2018 issue of inPAINT magazine we featured the publication’s annual Product Guide focusing on coatings and applicators. CLICK ON IMAGE to access the 2018 Product Guide. The Guide is organized by product type rather than manufacturer and provides a digestible, at-a-glance overview of specific types of best-in-class coatings…

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