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In late 2017, Sherwin-Williams launched a new online ordering program for professional customers. The e-commerce platform is accessible online through Sherwin-Williams PRO accounts or through the PRO app on iPhone and Android, and allows pros to order paint and supplies from their local store via their phone, tablet or computer at any…


Most pros realize that warranties are a great way to demonstrate confidence in their service and differentiate them from competitors. But did you know that warranties can also lead to more future sales? After all, when you’re doing a warranty follow-up, you’re calling on one of your best prospects: a previous customer….


In our Dec 2017/Jan 2018 issue of inPAINT magazine we featured the publication’s annual Product Guide focusing on coatings and applicators. CLICK ON IMAGE to access the 2018 Product Guide. The Guide is organized by product type rather than manufacturer and provides a digestible, at-a-glance overview of specific types of best-in-class coatings…


For a number of years, online review sites have provided consumers a forum to rate and share reviews of contractors they’ve hired—the good, the bad, and the ‘they played their music too loud.’ While you probably don’t want to share your honest thoughts about a customer on a public site, there is…


The Dec 2016/Jan 2017 issue of inPAINT magazine will feature its first-ever product guide. Unlike other product and resource guides that are organized by manufacturer, the inPAINT Product Guide is organized by product type, making it easier to do apples-to-apples comparisons amongst the categories: coatings and applicators. The coatings section features 14…


University of Michigan researchers have developed a test that makes it easy to detect if a paint chip contains more than the regulated 5,000 parts-per-million (ppm) of lead. Still in the prototype stage, the test relies on a new molecular gel recipe to detect the presence of lead in paint samples. Gesine…


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