Built in 1896, Primrose Hall is a lot like other historic buildings you might find on an American college campus today. The North Carolina State University (NCSU) site is a tidy, simple, brick structure, roughly 40 feet square. Its window trim is neatly painted, and at times, the building can seem engulfed…

It makes a paint contractor look bad. A customer calls for a quote, but when the estimator goes out to assess the job, what the customer thought was a small touch-up is really so much more. The hard upsell looks bad in any line of work, but unfortunately, even the most honest…