John Seidensticker serves as the senior VP of professional sales for Behr Paint Company. He is responsible for overseeing all aspects of the professional sales and business development strategy and execution throughout the U.S. Q: How can a paint manufacturer’s service offerings be most helpful to the pro painter amid COVID-19? A:…
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During the COVID-19 shutdown, painting professionals around the country either went into hibernation, shifted to exterior work, or some combination of the two. And with so many people stuck at home, home improvement became a hot topic. Painting was no exception. In fact, paint-related keyword searches increased 700% over the course of…
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With the economy gaining steam, painting professionals are forced to approach customer service a little differently in the post-lockdown world. Customers probably have the same old expectations from pros when it comes to quality, but executing bids and work itself is now filled with lingering pandemic uncertainties about personal contact and safety….
MoreJason Lunn is a senior application engineer for 3M and provides training and education on the company’s wall repair and safety products. Q: Is there a faster and easier way to repair a hole in drywall? A: We’ve all tried the various traditional methods of hole repair such as a mesh screen,…
MoreJeff Malmer is an Advanced Application Engineering Specialist for 3M. He has 39 years of experience in developing and improving adhesives and tape products for a variety of applications. He also trains 3M customers, end-users, and sales and marketing professionals on the many tape products the company produces. Q: I work on…
MoreWith winter thaws and warm weather, outdoor work is around the corner for many paint pros around the country. But in the meantime, there’s the see-sawing temperatures to contend with in spring as customers start calling on exterior projects. Here, a few pros share how they tackle exterior prep work during the…
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