Earlier this year, PDCA hosted ‘Estimating Month’ and launched a series of free 15-minute podcasts and videos related to the subject. The companion videos are available exclusively to PDCA members. According to Chris Shank, education director for PDCA, education podcasts offer the opportunity for educators to share some of their hard-earned wisdom…
MoreAccording to Australian messaging technology company, M2 On Hold, global click-to-call revenue is expected to reach $13.7 billion by 2020. Read that again. That’s $13.7 billion with a B. No matter how you slice it, that’s a LOT of dollars coming in from ‘unknown caller.’ If you’re not in the know about click-to-call,…
MoreIn late 2017, Sherwin-Williams launched a new online ordering program for professional customers. The e-commerce platform is accessible online through Sherwin-Williams PRO accounts or through the PRO app on iPhone and Android, and allows pros to order paint and supplies from their local store via their phone, tablet or computer at any…
MoreMost pros realize that warranties are a great way to demonstrate confidence in their service and differentiate them from competitors. But did you know that warranties can also lead to more future sales? After all, when you’re doing a warranty follow-up, you’re calling on one of your best prospects: a previous customer….
MoreIn our Dec 2017/Jan 2018 issue of inPAINT magazine we featured the publication’s annual Product Guide focusing on coatings and applicators. CLICK ON IMAGE to access the 2018 Product Guide. The Guide is organized by product type rather than manufacturer and provides a digestible, at-a-glance overview of specific types of best-in-class coatings…
MoreFor a number of years, online review sites have provided consumers a forum to rate and share reviews of contractors they’ve hired—the good, the bad, and the ‘they played their music too loud.’ While you probably don’t want to share your honest thoughts about a customer on a public site, there is…
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