Like others, painting professionals have adjusted to new times. Deemed an essential service, many pros stayed open during the springtime nationwide lockdown, but challenges still surfaced, as ‘business as usual’ took on a different meaning. Here, pros share what a very unusual 2020 has taught them. LESSON 1: Be diligent and be…

Losing employees at any skill level takes a toll on a business. With the hard costs associated with rehiring ranging from 16% to 20% of annual salary for low- and mid-level wage earners and a whopping 200+% for senior staff—plus the less-tangible soft costs including loss of expertise, missed deadlines, and reduced…

Pros are a fickle bunch, especially when it comes to prep. How they go about doing it is one thing, but many also differ on the types of tools they use as well. Different climates and job types influence some decisions, then you always have to think about cost and whether that…

1.) WHAT DOES YOUR COMPANY DO TO ENSURE THE SUCCESS OF ALL EMPLOYEES? I think it starts with our structured hiring process. We follow Jack Welch’s philosophy of ‘hire slow and fire fast’ and take a lot of time to make sure we’re bringing the right people on board. No matter what…

Most painting professionals have a go-to exterior paint brand or specific coating preference for most jobs. These preferences are likely driven by some combination of pricing, quality, customer preferences, as well as other regional factors such as weather. We spoke with five painting professionals around the country to learn which exterior coatings…

1: What are the top two Facebook MUST-DOs for every paint contractor? Actually, I have 2-1/2 MUST-DOs. The first is Facebook Live. There’s nothing like live video to demonstrate transparency and develop trust. At this point in time, Facebook Live is the most favored type of post by FB, so they show…