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Susan Bunting is the director of marketing, consumer solutions for Datacolor. Having 10-plus years of experience in the paint industry, where she built programs for pros, enables her to help contractors find new ways to grow and differentiate their business. Q: My customer can’t decide on a color and it’s stalling the…

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All painting professionals run into the dreaded time crunch, when the number of hours allotted for a job just may not be enough. So, what’s a skipped step here and there, you might ask? Unfortunately, it can mean the difference between a satisfied customer and a callback—especially on interior jobs. Here, Rick…

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Many painting business owners have plenty to do just to keep their operations running smoothly on any given day. At the same time, they can also be tempted by advertisements and solicitations about technology solutions that claim to simplify operations. Through trial and error, many business owners learn which solutions are right…

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There are many day-to-day management frustrations for any painting professional. For some, their days feel like nothing but constant interruptions. Often it’s little things, such as an employee unable to make a decision in a timely manner because of some sort of roadblock. As a result, you are forced to focus on…

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Applying interior stain brings its share of pitfalls, the least of which could be the strong odor from an oil-based product that results in a customer complaint. Stains can be tricky to apply, especially if you’re not called to do this type of work often. If you’re relatively new to interior stains…

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By the time David Biddlecombe started his company, Dave B Painting in northwest Louisiana in 2015, he’d already battled his own addiction issues and been clean for nearly 10 years. As a former addict, he has a deeper understanding for the needs of those battling substance abuse, and he’s gained a keen…

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