For more than 20 years, Ohio-based The Millennia Companies has been building, acquiring, managing and renovating multifamily housing projects. Starting with a 566-unit portfolio in the mid-’90s, the enterprise now manages 20,000 multifamily units across 22 states. The process for how Millennia hires contractors has evolved over time, yet it has remained…

Sometimes, the only way to know if your customer thinks you performed well on a project is whether they hire you back for another project. When it comes to commercial work, it also helps to understand what commercial property managers and executives are really looking for in a paint crew that delivers…

For a number of years, online review sites have provided consumers a forum to rate and share reviews of contractors they’ve hired—the good, the bad, and the ‘they played their music too loud.’ While you probably don’t want to share your honest thoughts about a customer on a public site, there is…

Commercial projects don’t just involve bigger budgets—they’re also more complex to estimate and execute. To manage these nuances, commercial-focused painting pros recommend employing technology tools both in the field and in the home office. ESTIMATING While the PDCA estimating guides serve as a baseline for accurate and consistent pricing, technology can help…

For busy paint pros, customizing a work vehicle can seem unnecessary. But the money saved in NOT customizing your ride could compromise efficiency for you and your crew. Getting a paint pro’s vehicle right is often a collection of many small details. Just having bins or shelves in the right places or…

Ryan Amato, owner of Easton, PA-based Amato Painting, prides himself on being customer focused. Voted Lehigh Valley’s Best Painting Company three years running, he seeks out the best products to better serve his customers. “It’s the little things that make all the difference in this industry,” Amato added. “We relish the idea…